Free remote technical support, offering technical consultation service(holidays excepted);
Provide free consultations on product type selection, solution bulit up, product usage and maintenance;
Guide the construction of projects, also the installation and adjusting and debugging of equipments on site;
Provide technical training for local engineers of customers and in time;
In case of any product failure, free maintenance or replacement or repair is offered within warranty period, and the application software can be upgraded free-of-charge for once;
A warehouse of the space pare parts and componets is available to ensure a shortcut service in case of any product failure;
Life time maintenance is offerd even after warranty is expired, only the basic maintenanc cost is charged, such as replaced parts and components;
Offer the service of designing completely new IC product or other products customers .