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Customer Service


服务简介:

 Free remote technical support, offering technical consultation service(holidays excepted);

Provide free consultations on product type selection, solution bulit up, product usage and maintenance;

Guide the construction of projects, also the installation and adjusting and debugging of equipments on site;

Provide technical training for local engineers of customers and in time;

In case of any product failure, free maintenance or replacement or repair is offered within warranty period, and the application software can be upgraded free-of-charge for once;

A warehouse of the space pare parts and componets is available to ensure a shortcut service in case of any product failure;

Life time maintenance is offerd even after warranty is expired, only the basic maintenanc cost is charged, such as replaced parts and components;

Offer the service of designing completely new IC product or other products  customers .

服务流程:



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